Chapter 1 : Business Driven Technology

  
Information technology (IT)

• Is a concerned with the use of technology in managing and processing information.

• IT is an important enabler of business success and innovation

Management information systems (MIS)

•  A general name for the business function and academic discipline covering the application of the people, technologies, and procedures to solve business problem.

• MIS is a business function, similar to Accounting, Finance, Operation, and Human Resources.

When beginning to learn about information technology it is important to understand :

• Data, information, and business intelligence

• IT resources

• IT cultures

Information 

• Data - Raw facts that describe the characteristic of an event.
• Information - data converted into a meaningful and useful context
• Business intelligence - applications and technologies that are used to support decision-making efforts 

IT RESOURCES 

•   People use
• Information technology to work with
• Information

 

IT CULTURES

 Organizational information cultures includes : 

• Information - Function Culture - Employees use information as a means of exercising influence or power over others. For example, a manager in sales refuses to share information with marketing. This causes marketing to need the sales manager's input each time a new sales strategy is developed.
• Information - Sharing Culture - Employees across departments trust each other to use information (especially about problems and failures) to improve performance.
• Information - Inquiring Culture - Employees across departments search for information to better understand the future and align themselves with current trends and new directions
• Information - Discovery Culture - Employees across department are open to new insights about crisis and radical competitive advantages